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Managed Support Plans for Virtual/Dedicated Servers

Host Monsterz fully managed support solutions for cPanel installed Virtual/Dedicated Servers provides unlimited admin work on servers to workout with any emergency issue or routine solutions. At Host Monsterz, a team of qualified and experienced Server Admin are available 24x7 to provide you top class service.

 

 

 

 

24x7 Ticket Support

  • Response and Resolution Time - Within 24 Hour Resolution time for Support Tickets related to failing services
  • Normal Issues - Within 60 minutes revert for support tickets.
  • Services Optimization

  • Apache Tweaking
  • Server Performance Optimization
  • MySQL Optimization
  • Server Optimization
  • Deactivation of Unused/Insecure Services
  • Server Management

  • Initial Server Setups
  • Service Upgrades
  • Account Management
  • Cpanel/WHM & Add-on Support
  • Updates applied as required
  • Fixing failed services
  • Basic Security

  • Server Securing and Hardening
  • Firewall Installation & Configurations.
  • Alerts on Brute Force Attacks.
  • SMTP Tweaking
  • PHP Hardening
  • Root Email Alerts
  • Server Monitoring

  • Restart services if necessary and required.
  • Fix issues if any of the services have problems.
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